Technical support
You have access to dedicated Field Application Engineers (FAE) comprehesively trained on your products.
We offer a professional support and service team. Skilled and trained on your products.
Our team is familiar with common helpdesk software, ticket systems and phone support following your SLAs.
We offer native speaking technical product consulting and comprehensive technical assistance for the sales managers.
Our employees are an extension of your team and will be your team on the ground here in Europe.
Just like having your own local branch office but with no burocracy or obligations on your side.
The services provided are fully transparent (reporting) and easily scalable according to your needs and requirements. Effectively this will be your local office, but with very limited risk and reduced costs.
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